The entrance to Los Roques National Park is subject to change and is not inherent to the control of the airline.

Domestic passengers: $ 10
Foreign passengers: $ 70

In AEROCARIBE newborn babies between 0 to 7 days old are not accepted. You can travel with an infant (8 days to 23 months) with a confirmed reservation at the rate of one infant per Adult. Infants must ride on the lap of the parent or guardian. Infant seats are not allowed on board the plane.

AEROCARIBE is an airline that uses the e-Ticket or Virtual Ticket system. That is, it does not require a regular ticket office. Due to this, it is essential that the passenger present some type of photo identification (identity card or passport) when checking in at our counters.

When buying a Virtual Ticket of AEROCARIBE , the system automatically sends an email to the passenger, which contains the following information: Itinerary, Amount Paid, Form of Payment used and Number Confirmed Locator. This document is the receipt of payment and is not required to board our flights, it is enough for the passenger to identify himself positively to our traffic staff to later receive his boarding pass.

Yes, Baggage allowed for infants from 0 to 2 years old, one (1) diaper bag and umbrella type car. Applies for national and international flights.

• 1. Contact us at Customer Service:
     o Phone: +58 (212) 959.96.10 / 05.04 / 90.96
     o Whatsapp: +58 (416) 623.74.84
     o Email: servicioalcliente@aerocaribe.aero
• 2. Confirm your availability and send all the necessary requirements requested by AEROCARIBE to make your quote.
• 3. Make the payment of your reservation.
• 4. Receive your e ticket
• 5. Fill out the Passenger Location Form (FLP) with 24 hrs in advance to our email flp@aerocaribe.aero

Yes, remember that currently in order to travel, you must take the test for the detection of COVID-19 and present the negative result at the airport and upon arrival at your destination.

According to GOE 107, it is indicated that the tourist must carry out previously and mandatory in a period of no more than 72 hours, a PCR test for the diagnosis of the COVID-19 virus, presenting the certification of the negative result endorsed by public institutions or private authorized by the national executive.

• •  Scan identity documents. (C.I / Passport / Birth Certificate in case of infants.)
• •  Personal contact of c / passenger (preferably cell phone)
• •  Passenger email
• •  Contact in case of emergency of c / passenger
• •  Name of the inn where the passenger will be staying
• •  Fill out the Personal Location Form (FLP) to be able to travel.

Yes. Through the email pagos@aerocaribe.aero

You can do them in American currency through the following electronic channels:

• • Bank of America


• • Zelle


• • Paypal (Remember that this platform generates a commission, therefore, we recommend that you validate the amount previously through the Paypal calculator, in this way you can send your correct payment and we receive the exact amount)


• • For payments in Venezuelan Currency, you can make it through Banesco Banco Universal.

We can only offer you the best commercial air service to fly to Los Roques and charter to other destinations, however, we have the best relationships with the inns in the Los Roques destination and with national travel agencies. Therefore, when you buy your package, request that your air tickets be with AEROCARIBE .

The personnel recruitment process is adjusted to the needs of the market; For this reason, our Human Talent team is attentive to the constant evaluation of human capital.

If you want to apply, you just have to send your curriculum synthesis to captacion@aerocaribe.aero

In our Customer Service Department we are attentive to your requests through the following contacts:

• • Phone: +58 (212) 959.96.10 / 05.04 / 90.96


• • Whatsapp: +58 (416) 623.74.84


• • Email: servicioalcliente@aerocaribe.aero

We invite you to review the list of Prohibited Items and Dangerous Goods through this link .

AEROCARIBE will allow minors between 07 and 18 years old to travel without a companion. In this case, it is required to comply with the provisions of the Organic Law for the Protection of Boys, Girls and Adolescents, including travel permits issued by the corresponding authorities. Our staff will deliver the minor to their parents, guardians or authorized person, in the offices of AEROCARIBE of the airport of the destination town.

The passenger must show up at least two (2) hours before the departure of his flight in the case of domestic flights and three (3) hours in the case of international flights. After this period of time, the Airline reserves the right to have that quota.

• • Refunds for tickets purchased through a travel agency must be processed directly with the intermediary agency.


• • Requests for tickets purchased through the AEROCARIBE counter must be requested by the passenger through soluciones@aerocaribe.aero

It is important to remember that within the purchase conditions of our tickets, it is indicated that they are non-refundable and non-transferable.

Also, we inform you that within the General Conditions for Air Transport according to G.O.E. N ° 6228, carriers or air operators are exempted from any assistance and compensation for cancellation of flights generated by acts of God or force majeure.

In case of no-show on the day of the flight and it is NO SHOW, according to the conditions and restrictions of your ticket, you can use it in a period of no more than 180 days, paying a penalty plus the difference in fare (if applicable ).

If you want to make a date change after having paid for your ticket, you will have to pay an additional penalty, plus fare difference (if applicable).

Once the Customer Service Department has sent you the confirmed reservation, it has a payment limit of only 06 hours, please make the payment before the established time otherwise your reservation will be canceled.