Travelers Guide

Es  Logo multi-región



Travelers Guide

Es  Logo multi-región


Book in 4 steps






1. Contact us:
• Service to customer:

+58 (212) 959.96.10 / 05.04 / 90.96

• Whatsapp:

+58 (416) 623.74.84

• Mail Electronic:

servicioalcliente@aerocaribe.aero

Contactanos


1. Contact us:
• Service to customer:

+58 (212) 959.96.10 / 05.04 / 90.96

• Whatsapp:

+58 (416) 623.74.84

• Mail Electronic:

servicioalcliente@aerocaribe.aero



Confirmar disponibilidad


2. Confirm the travel itinerary:
Send all necessary requirements for us to complete your reservation:
• Scanned or digital copy of the ID card or passport.
• Personal contact phone number for each passenger.
• Email address of each passenger.
• Alternate contact phone number per passenger (in case of emergency).
• Information about the place of accommodation in Los Roques (in case of emergency).




2. Confirm the travel itinerary:

Send all necessary requirements for us to complete your reservation:
• Scanned or digital copy of the ID card or passport.
• Personal contact phone number for each passenger.
• Email address of each passenger.
• Alternate contact phone number per passenger (in case of emergency).
• Information about the place of accommodation in Los Roques (in case of emergency).




3. Formalize the payment:
You will receive the confirmation of your reservation and the quote, along with the instructions and coordinates necessary to make the purchase.
•  Keep in mind that there is a time limit to formalize the process.
•  Once everything is validated, our team will send you the E-Ticket.

Realiza el pago


3. Formalize the payment:

You will receive the confirmation of your reservation and the quote, along with the instructions and coordinates necessary to make the purchase.
• Keep in mind that there is a time limit to formalize the process.
• Once everything is validated, our team will send you the E-Ticket.




Recibe el E-Ticket


4. Receive the E-Ticket
With your electronic ticket you will have your dream trip to Los Roques assured.

In it, you will be able to view the details of the purchased flight itinerary, such as: date, route, time, flight number, and reservation code, along with all the general conditions you need for your trip with AEROCARIBE.


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Remember



• Verify your details when making a reservation to avoid inconveniences.
• Arrive at the AEROCARIBE counter at least 2 hours before your flight for a stress-free check-in.


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Identification documents

• Identity Card
Original Laminated: valid or expired (Current Format).

• Passport
Valid and with at least six (6) months remaining from the date of arrival in the country.

• Minors
It is necessary to present the original and a copy of the birth certificate; this requirement is mandatory, even if they have an identity card. If traveling with a third party, a special permit issued and/or approved by the relevant authorities is required.


Recomendaciones



Our headquarters

• Maiquetía
Operational Headquarters:
Simón Bolívar National Airport. Counters 1 and 2.
• Los Roques
Operational Headquarters:
Los Roques Airport. Counter 2
• Caracas
CCCT Administrative Office, Chuao.




The most important tips for a traveler

Be an expert packing your bag


Weigh your luggage

Checked baggage must not exceed 10 Kg and cabin baggage 3 Kg.

Valuable items

Perishable products, jewelry, documents, keys, medicines, try to take them in your handbag.

Dangerous goods

Be sure not to include these types of restricted items inside your luggage.

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Email icon

info@aerocaribe.aero

Email icon

servicioalcliente@aerocaribe.aero

Phone icon

 +58 (212) 959 05 04 / 96 10 / 90 96

© 2025 Aéreo Transportes del Caribe C.A. All rights reserved. RIF. J-40149748-9

Email icon

info@aerocaribe.aero

Email icon

servicioalcliente@aerocaribe.aero

Phone icon

 +58 (212) 959 05 04 / 96 10 / 90 96



© 2025 Aéreo Transportes del Caribe C.A.
All rights reserved
RIF. J-40149748-9